Please read these terms and conditions carefully before instructing Moore & Son Bricklaying Ltd to carry out any work. By accepting a written quotation, making a payment or allowing work to commence, you agree to be bound by these terms. These terms do not affect your statutory rights as a consumer under UK law.
About Us
Moore & Son Bricklaying Ltd is a landscaping and bricklaying company based in Fair Oak, Eastleigh, Hampshire. We provide bricklaying, patio installation, landscaping, repointing, fencing, turf laying, artificial grass installation, sleeper installation and groundworks services to residential and light commercial customers across Hampshire.
Trading name: Moore & Son Bricklaying Ltd
Base: Fair Oak, Eastleigh, Hampshire
Phone: 07521 119699
Email: quote@landscaping-hampshire.co.uk
Website: https://www.landscaping-hampshire.co.uk
Quotations
All quotations are provided free of charge following a site visit. Quotations are valid for 30 days from the date of issue unless otherwise stated in writing. After 30 days, prices may be subject to revision — particularly where material costs have changed.
Quotations are based on the information available at the time of the site visit. If, during the course of work, unforeseen conditions are discovered (for example, concealed drainage, unstable ground, buried obstructions or significantly different sub-soil conditions), we will notify you and provide a revised quotation before proceeding with any additional work.
Our quotations set out all work to be carried out and materials to be used. Any work not specifically listed in the quotation is not included in the quoted price and will be subject to a separate quotation if required.
Acceptance of Quotation
A contract between you and Moore & Son Bricklaying Ltd is formed when you accept our written quotation in writing. By accepting, you confirm that:
- You are the owner of the property at which the work is to be carried out, or you have the authority of the property owner to instruct the work
- You have obtained any planning permissions, building regulations approvals or other consents required for the work
- You have notified any relevant neighbours or third parties where required (for example, in the case of boundary works)
- You agree to these terms and conditions in full
Payment Terms
Payment terms are set out in your written quotation. Our standard payment structure is as follows:
- Small projects (under £2,000): Full payment on satisfactory completion of work
- Medium projects (£2,000–£5,000): A deposit of up to 25% on confirmation, with the balance due on completion
- Larger projects (over £5,000): A staged payment schedule set out in the quotation, typically deposit on confirmation, interim payment at an agreed milestone, and balance on completion
We accept payment by bank transfer (BACS) and cash. We do not accept credit or debit card payments at this time. A VAT receipt or payment receipt will be provided for all payments received.
The final balance is due on the day of satisfactory completion. We do not release the site until final payment has been received unless alternative arrangements have been agreed in writing.
Where invoices remain unpaid beyond agreed terms, we reserve the right to charge interest at 8% above the Bank of England base rate per annum under the Late Payment of Commercial Debts (Interest) Act 1998, and to recover reasonable debt recovery costs.
Our Work
We will carry out all work with reasonable skill and care, using appropriate materials and in accordance with relevant trade standards. All work is carried out by our own permanent team — we do not use unvetted subcontractors.
We will agree a start date with you in advance. Whilst we make every effort to adhere to agreed schedules, start dates may occasionally be subject to change due to weather conditions, supply delays or other circumstances beyond our reasonable control. We will provide as much notice as possible of any change to agreed dates.
We will keep the site as clean and tidy as reasonably practicable during the works and will remove all waste materials and leave the site in a clean condition on completion, unless alternative arrangements have been agreed.
We carry full public liability insurance. A copy of our insurance certificate is available on request.
Workmanship Guarantee
All workmanship carried out by Moore & Son Bricklaying Ltd is covered by a 12-month written guarantee from the date of completion.
The guarantee covers defects arising from faulty workmanship. It does not cover:
- Damage caused by misuse, negligence or deliberate acts by you or third parties
- Damage caused by extreme weather events, flooding, subsidence or other events beyond our control
- Normal wear and tear
- Defects arising from work carried out by other contractors on or near the completed work
- Settlement or movement in materials that is within acceptable tolerances for the material type
- Variation in the natural colour or appearance of natural stone, brick or timber materials
To make a claim under the guarantee, please contact us in writing within the 12-month period. We will inspect the defect and carry out remedial works at no cost to you if the defect falls within the scope of the guarantee. The guarantee is non-transferable and applies to the original customer only.
Your Responsibilities
You agree to:
- Provide safe and reasonable access to the site at agreed times
- Ensure that the site is clear of obstructions, vehicles and personal property before work begins, unless clearing is specifically included in the quotation
- Notify us of any known underground services (gas, water, electricity, drainage) or structures that may affect the work
- Obtain any necessary planning permissions, building regulations approvals or neighbour consents before work commences
- Notify us promptly of any concerns or issues arising during the works rather than waiting until completion
- Make payments in accordance with the agreed payment schedule
Failure to fulfil your responsibilities may result in delays or additional costs, for which we will not be liable. Where underground services or obstructions are discovered that were not disclosed and could not reasonably have been anticipated, any additional work required will be subject to a separate quotation.
Changes to Agreed Work
Any changes to the scope of work agreed in the original quotation — whether additions, reductions or substitutions — must be agreed in writing before being carried out. We will provide a revised or supplementary quotation for any additional work requested.
Where you request changes during the course of works, we will carry out only the changes agreed in writing. We are not obliged to carry out verbal instructions for variations and will not be responsible for any work carried out on the basis of verbal instructions alone.
Cancellation
If you have entered into a contract with us at a distance (for example, by email, phone or online) or away from our premises, you may have a right to cancel within 14 days under the Consumer Contracts Regulations 2013. However, if you have specifically requested that work begins within the 14-day cooling-off period, you may be required to pay for any work carried out up to the point of cancellation.
For contracts agreed in person at your property following a site visit, the 14-day cooling-off right does not generally apply under the Consumer Contracts Regulations 2013.
If you wish to cancel after the cooling-off period (where applicable) or after work has begun:
- You must notify us in writing
- You will be liable for the cost of all work carried out and materials purchased up to the point of cancellation
- Any deposit paid may be retained to cover costs already incurred
- If materials have been ordered specifically for your project, you may be liable for the cost of those materials
We reserve the right to cancel or postpone work in cases of extreme weather, circumstances beyond our reasonable control, or failure by you to fulfil your obligations under these terms. Where we cancel, we will refund any payments made for work not yet carried out.
Limitation of Liability
We carry full public liability insurance. In the event of damage to your property caused by our negligence, our liability is limited to the cost of repair or replacement of the damaged item, up to the limit of our public liability insurance cover.
We are not liable for:
- Indirect or consequential losses (for example, loss of use, loss of business or loss of income)
- Damage to underground services or structures that were not disclosed to us and could not reasonably have been identified during the site visit
- Damage caused by the inherent properties of natural materials (for example, natural variation in stone, splitting of timber, or colour variation in brick)
- Delays caused by circumstances beyond our reasonable control, including extreme weather, material supply issues or third-party actions
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded by law.
Disputes
If you have a complaint about our work or service, please contact us in the first instance by phone or email. We take all complaints seriously and will aim to resolve any issues promptly and fairly.
If we are unable to resolve a dispute directly, you may wish to contact an alternative dispute resolution (ADR) provider. As a Checkatrade member, disputes may also be raised through the Checkatrade resolution process.
Your statutory rights as a consumer are not affected by anything in these terms.
Privacy & Data
We collect and use your personal information (name, address, phone number, email) solely for the purpose of providing our services, communicating with you about your project and sending quotations. We do not sell, share or pass your personal data to third parties for marketing purposes.
By submitting a quote request or contact form on our website, you consent to us using your information to respond to your enquiry and to contact you about your project. You may withdraw this consent at any time by contacting us at quote@landscaping-hampshire.co.uk.
We retain customer records for a period of up to 6 years for accounting and legal purposes, in accordance with HMRC requirements. You have the right to request access to, correction of, or deletion of your personal data under the UK General Data Protection Regulation (UK GDPR).
Website Use
The content of this website — including text, images, logos and page layouts — is the property of Moore & Son Bricklaying Ltd and may not be reproduced, copied or distributed without our written permission.
The price estimates provided by the online quote calculator on this website are indicative only and do not constitute a formal quotation. All formal quotations are provided in writing following a site visit.
We make every effort to keep the information on this website accurate and up to date, but we do not warrant that the website is free from errors or that it will be available at all times.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or from the services we provide shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these terms and conditions at any time. The current version will always be published on this page. Your continued use of our services after any update constitutes acceptance of the revised terms.
Contact Us
If you have any questions about these terms and conditions or about our services, please contact us:
Moore & Son Bricklaying Ltd
Fair Oak, Eastleigh, Hampshire
Phone: 07521 119699
Email: quote@landscaping-hampshire.co.uk
Web: https://www.landscaping-hampshire.co.uk